If you are not on site, please contact our HelpDesk.Ĥ. It is important to start completely with new tokens, even if you have other tokens on other devices. You can then create a new token and transfer it to your replacement device. To be on the safe side, delete all your tokens at. I have lost my smartphone or it has been stolen, what now? I don't have my smartphone with me at the moment, what can I do?Ĭall the helpdesk, who can generate a temporary token for you.ģ. If you have any questions, students are welcome to contact the CH!P and employees are welcome to contact the helpdesk.Ģ. I can't cope with these technical things, what can i do? The more convenient solution, which would also be suitable for your private services, is to use a smartphone - as always, it's not as difficult as it sounds :)ġ. If you are an employee of the university, we can issue you with a hardware token, but this can only be used for university services. I don't have a smartphone or can't use it - what should I do? Then enter "m5678" as the user name and "ggeheimm314159" as the password in the Forticlient as usual.Ġ. After tapping the token, your smartphone app displays "314159" as a one-time password. To do this, generate the one-time password by tapping the token in the app - a 6-digit number appears, which you append to your password.Įxample: Your user name is "m5678". In the future You have to append the one-time password to the password during VPN login. You can now transfer the QR code to other devices or create a separate token for each device.Ħ. In the freeOTP app, tap the "+" and then the QR code icon - proceed in the same way with other apps.ĥ. Take a photo of the QR code on the smartphone with the app to accept the token. "HSH 1".Īfter clicking on "Roll out token", a QR code will appear in the next step.Ĥ. When you log in for the first time, you will be asked to generate your first token.Įnter a short name in the description field, e.g. In this case, please contact our helpdesk, who can set up a temporary 2nd factor for the VPN for you.ģ. If you cannot come to the university, the system can only be accessed from the Internet via VPN and a virtual PC in VMware. Go to on a computer in the LAN/WLAN of the university and log in with the usual user/password. Install an app for two-factor authentication (2FA) such as freeOTP on your smartphone.Ģ. When logging in to the VPN access, the one-time password must be added to the usual password.ġ. You can only log in to the VPN once you have generated a so-called token on the 2FA system.įor security reasons, this is only possible on the HS campus or in exceptional cases via our helpdesk. Once you have installed an app for two-factor authentication (2FA), you can secure all possible services on the Internet (including private ones) with a second factor. Phishing the password is no longer sufficient for a potential attacker and therefore offers additional protection for each individual and the university.Ī smartphone is currently a prerequisite for generating the one-time password. In the future, the second factor will also be extended to various other services that are accessible from the Internet. So log in to VPN is only possible after you have generated a so-called token via a self-service portal and transferred it to a smartphone app for daily use. VPN access to our campus network is secured with an additional one-time password that changes every minute.
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